Privacy Policy

Effective Date: 2025.04.01

CEAT Kelani International Tyres (Pvt) Ltd (“CEAT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal and business information you share through the CEAT Dealer App ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

1. Information

• Dealer Identification: Dealer name, Dealer Code, Address, and contact details.
• Login Credentials: Username, password (encrypted)

2. How We Use Your Information

• To authenticate and authorize dealer access to the platform.
• To present personalized business performance and transaction data.
• To improve and optimize app performance and service delivery.
• To communicate important updates, product launches, offers, or service messages.
• To meet regulatory or compliance obligations if required by law.

3. Information Viewable in the App

The App provides registered dealers with access to key business-related data:

• Monthly Statement
• Payment History
• Outstanding Balances
• Cheque Details
• Claim Status
• Dispatch & Order Status
• Purchase & Volume Achievement
• Target Achievement (by Month and Year)
• Commission & Incentive Achievement:

This information is visible only to authorized dealer accounts through secure login credentials.

4. Data Sharing & Disclosure

We do not sell or share your personal or business data with third parties for marketing purposes. Data may be shared with:

• Authorized service providers assisting in platform operations.
• Regulatory authorities, if legally required.
• Internal teams for analytics and business improvement.

5. Data Security

We use encryption, firewalls, secure servers, and authenticated access controls to protect your data. Users are responsible for safeguarding their passwords and login credentials.

6. Your Rights & Choices

You have the right to:

• Access your personal or business data on request.
• Request correction of inaccurate data.
• Request deletion of data, subject to legal and contractual obligations.

To make such requests, contact us at: ceatsrilanka.com@gmail.com

7. Cookies & Tracking

The app may use minimal tracking mechanisms to improve performance. These are not used for advertising or third-party profiling.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you via the app or email. Continued use of the App after updates means you agree to the new terms.

9. Contact Us

If you have any questions or concerns about this policy, reach us at:

Email: ceatsrilanka.com@gmail.com

Address:CEAT Kelani International Tyres (Pvt)Ltd. P.O.Box 52, Nungamugoda, Kelaniya, Sri Lanka. ]